Custom & Import Tax

1. Who is responsible for customs duties and import taxes?

For all international orders placed on our store, all applicable customs duties, import taxes, and clearance fees are paid by the seller.

Customers will not be required to pay any additional charges upon delivery.

Our logistics partners handle customs clearance on behalf of the shipment to ensure a smooth delivery process.

2. Will I need to pay anything when the package arrives?

No. The price displayed at checkout is the final price for your order.

You will not be required to pay additional customs duties, import taxes, or import handling fees when receiving your package.

If a courier mistakenly requests payment, please contact our support team and we will assist you immediately.

3. How are customs declarations handled?

Our logistics team prepares all necessary shipping documents and customs declarations in accordance with international shipping regulations.

Customers generally do not need to take any action regarding customs procedures.

4. What happens if there is a customs clearance issue?

In the rare case that a shipment encounters a customs clearance issue, our team will work directly with the shipping carrier and customs authorities to resolve it.

If the courier requires confirmation from the recipient (such as identity verification or delivery confirmation), our support team will guide you through the process to ensure the package is released as quickly as possible.