Last updated: February 2026
This Privacy Policy explains how Woddey (“we”, “us”, or “our”) collects, uses, shares, and safeguards your personal information when you visit, browse, or make a purchase from woddey.com (the “Site”), or otherwise communicate with us.
By using our Site, you acknowledge and agree to the practices described in this Privacy Policy.
1. Data Controller
Woddey is the data controller responsible for the processing of your personal data.
Contact Us
Email: [email protected]
Address: Room 401, Building 2, No. 36, Bailong South Road, Meilan District, Haikou City, Hainan Province 570203, China
Tel: +86 19502043191
Business Hours: Mon – Fri, 9:00 AM – 6:00 PM (GMT+8)
2. Personal Information We Collect
“Personal Information” refers to information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to you.
Information You Provide to Us
- Name, email address, and phone number
- Billing and shipping address
- Order details and payment confirmation information
- Customer service communications and inquiries
Information Collected Automatically
- IP address and approximate geographic location
- Browser type, device type, and operating system
- Pages viewed, browsing behavior, and interaction data
- Cookies and similar tracking technologies
3. Third-Party Services
We use reputable third-party service providers to operate our Site, process transactions, and enhance our services. These may include:
- 17Track – for shipment tracking and delivery status updates
- Google Analytics – for website traffic analysis and performance insights
These third parties process personal information in accordance with their own privacy policies and applicable data protection regulations.
4. How We Use Your Personal Information
We use your personal information to:
- Process payments, fulfill orders, and arrange shipping
- Provide customer support and respond to inquiries
- Detect and prevent fraud or security risks
- Maintain, improve, and optimize our website and services
- Comply with legal obligations and enforce our policies
We do not sell your personal information.
5. Cookies & Consent
We use cookies and similar technologies to enable essential site functionality, analyze performance, and improve user experience.
Where required by law, we provide a cookie consent banner allowing you to manage your preferences upon your first visit.
6. Legal Basis for Processing (EU & UK)
If you are located in the European Union or the United Kingdom, we process your personal data under one or more of the following legal bases:
- Your consent
- Performance of a contract (such as processing your order)
- Compliance with legal obligations
- Legitimate interests (including service improvement and fraud prevention)
7. Your Rights (EU & UK Residents)
If you are an EU or UK resident, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion where applicable
- Request restriction of processing
- Object to certain processing activities
- Request data portability
- Withdraw consent where processing is based on consent
- Lodge a complaint with a supervisory authority
To exercise your rights, please contact us at [email protected].
8. Your Rights (United States – CCPA/CPRA)
If you are a California resident, you may have the right to:
- Request disclosure of personal information collected about you
- Request deletion of personal information (subject to legal exceptions)
- Not be discriminated against for exercising your privacy rights
Requests may be submitted by contacting [email protected].
9. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and compliance requirements.
Order-related information is generally retained unless you request deletion, except where a longer retention period is required by law.
10. International Data Transfers
Your personal information may be transferred to or processed in countries outside your residence. Where required, we implement appropriate safeguards, such as Standard Contractual Clauses, to protect your data.
11. Children’s Privacy
Our Site is not intended for individuals under the age of 16, and we do not knowingly collect personal information from minors.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or technological changes. Updates will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how we process your data, please contact us:
Email: [email protected]
Tel: +86 19502043191
We aim to respond within 24 business hours.
